NEXI PORT - Refund Policy

1. Refund Eligibility

We offer refunds for our hosting services under the following circumstances:

• If you cancel your hosting plan within 30 days of the initial purchase, you are eligible for a full refund[cite: 2].
• If there are technical issues that prevent you from using our services, and we are unable to resolve them within a reasonable time frame, you may be eligible for a refund[cite: 2].

2. Non-Refundable Items

Domain registration fees, SSL certificate purchases, and any additional add-ons or services are non-refundable once purchased[cite: 2].

3. How to Request a Refund

To request a refund, please contact our customer support team at support@nexiport.com or call us at +37063020637. Please include your account details and the reason for the refund request[cite: 2]. We will review your request and process the refund within 7-10 business days[cite: 2].

4. Refund Method

Refunds will be issued using the same payment method used for the initial purchase[cite: 2]. If this is not possible, we will issue the refund via an alternative method agreed upon by both parties[cite: 2].

5. Contact Us

If you have any questions about our Refund Policy, please contact us at:

NEXI PORT
V. Kreves pr 92
LT-50386, KAUNAS, Lithuania
Phone: +37063020637
Email: support@nexiport.com